RETURN & EXCHANGE
- PURCHASED ITEMS CAN BE CHANGE WITHIN A PERIOD OF NO MORE THAN 30 ( THIRTY DAYS ) FROM THE PURCHASING DATE
- THE ITEMS ARE IN THE SAME CONDITION AS WHEN ORIGINALLY PURCHASED HAVE NOT BEEN USED & WASHED
- ORIGINAL PROOF OF PURCHASE ( PURCHASE RECEIPT ) MUST BE SUBMITTED.
- DUE TO HYGIENE REASON, PACKAGED ITEMS, BABY PRODUCTS, UNDERWEAR , AND ACCESORIES, CANT BE EXCHANGED.
- PRODUCT MUST BE SAME VALUE OR HIGHER FROM THE PURCHASED PRICE.
- THIS POLICY ONLY APPLIES TO PRODUCTS PURCHASED IN INDONESIA.
- DONTLOOKDOWN HAS THE FINAL RIGHT FOR THE EXCHANGE POLICY.