RETURN & EXCHANGE

  • PURCHASED ITEMS CAN BE CHANGE WITHIN A PERIOD OF NO MORE THAN 30 ( THIRTY DAYS ) FROM THE PURCHASING DATE
  • THE ITEMS ARE IN THE SAME CONDITION AS WHEN ORIGINALLY PURCHASED HAVE NOT BEEN USED & WASHED
  • ORIGINAL PROOF OF PURCHASE ( PURCHASE RECEIPT ) MUST BE SUBMITTED.
  • DUE TO HYGIENE REASON, PACKAGED ITEMS, BABY PRODUCTS, UNDERWEAR , AND ACCESORIES, CANT BE EXCHANGED.
  • PRODUCT MUST BE SAME VALUE OR HIGHER FROM THE PURCHASED PRICE.
  • THIS POLICY ONLY APPLIES TO PRODUCTS PURCHASED IN INDONESIA.
  • DONTLOOKDOWN HAS THE FINAL RIGHT FOR THE EXCHANGE POLICY.

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